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Mastering the Business Side of Your Practice: Lessons from a Seasoned Practitioner


Laying the Foundation for Success

As a seasoned practitioner, I've had the opportunity to reflect on the lessons I've learned throughout my career. One of the most valuable insights I can share is the importance of establishing a solid operational infrastructure from the very beginning. When I first opened my clinic, I often felt like I was constantly "feeding the beast" - struggling to keep up with the demands of running a business while providing the highest level of care for my patients.

Shifting Your Mindset

In hindsight, I realized that this mindset was holding me back. Instead of viewing my business as a burden, I should have embraced it as a tool that could work for me rather than against me. By shifting my perspective and focusing on creating an efficient and effective operational system, I could have alleviated many of the sleepless nights and stressful moments that came with juggling the demands of patient care and business management.

Implementing an Operational System

One of the key lessons I would share with my younger self is the importance of implementing a comprehensive operational system from the very start. This means taking the time to carefully consider every aspect of your business, from patient intake and scheduling to billing and record-keeping. By putting these systems in place early on, you can ensure that your practice runs smoothly, allowing you to focus on what you do best - providing exceptional patient care.

The Benefits of a Well-Structured Practice

The benefits are numerous when you have a well-structured operational system in place. First and foremost, it allows you to better serve your patients by streamlining processes and reducing the administrative burden. This, in turn, can lead to increased patient satisfaction and loyalty and a more positive work environment for your staff.

Additionally, a well-structured practice is more likely to be successful from a financial standpoint. By having efficient systems in place for billing, invoicing, and record-keeping, you can minimize the risk of errors and ensure that your practice is operating at maximum profitability. This can provide you with the financial stability and security to invest in the growth and development of your practice, further enhancing the level of care you can provide to your patients.

Embracing the Business Side of Your Practice

One of the biggest challenges many practitioners face is the reluctance to embrace the business side of their practice. We often see ourselves as healers or clinicians first and business owners second. However, to be successful, we must be willing to take an active role in the management and operation of our practices.

This doesn't mean you must become an expert in business management or finance. Instead, it means being willing to learn the necessary skills and tools to run your practice effectively and surrounding yourself with a team of professionals who can provide the support and guidance you need.

Building a Supportive Team

One of the critical strategies for success in running a practice is to build a strong, supportive team. This includes administrative staff, billing specialists, marketing professionals, and external consultants or advisors. By leveraging the expertise and skills of others, you can free up your own time and energy to focus on what you do best - providing exceptional patient care.

By fostering a positive and collaborative work environment, you can create a sense of ownership and investment among your team members, leading to increased productivity, job satisfaction, and, ultimately, better patient outcomes.

Embracing Continuous Improvement

Finally, one of the most important lessons I would share with my younger self is embracing a mindset of continuous improvement. The world of healthcare is constantly evolving, and the demands placed on practitioners are continually changing. By staying adaptable and open to new ideas and strategies, you can ensure that your practice remains relevant and competitive while also providing your patients with the highest level of care.

This might mean regularly reviewing and updating your operational systems, investing in new technologies or training, or seeking professional development and growth opportunities. Whatever the specific strategies, the key is to remain committed to continuous improvement and a willingness to adapt and evolve as the needs of your patients and your practice change over time.


In conclusion, the lessons I've learned throughout my career as a practitioner have been invaluable. By focusing on establishing a strong operational infrastructure, embracing the business side of your practice, building a supportive team, and committing to continuous improvement, you can create a practice that not only serves your patients to the best of your abilities but also provides you with the financial stability, security, and peace of mind to thrive in your chosen field truly.

So, if I could go back in time and share one piece of advice with my younger self, it would be this: don't be afraid to invest the time and effort into building a well-structured, efficient, and effective practice. The benefits will far outweigh the initial challenges, and you'll be able to focus on what you do best - making a positive difference in the lives of your patients.

You Got This!

Dr. Ariel Blackburn


Business coach for female holistic health providers



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